A Study on the Performance of the Customer Service Website of an Electronic Company

碩士 === 國立中央大學 === 資訊管理學系碩士在職專班 === 95 === How to maintain a tight partnership with customers has already been a critical factor determining whether a company can achieve competitive advantage. Therefore, providing customer with necessary information services, enhancing customer service quality and s...

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Bibliographic Details
Main Authors: Hui-Ling Yen, 閻慧玲
Other Authors: 范錚強
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/56536131311470656971