Waiting Time Perception with Considering Quantity of Information and Complexity of Information

碩士 === 國立中央大學 === 工業管理研究所 === 95 === The time we perceived is not subjective but objective while we are waiting. That is, time perception is influenced by environment, quantity of information, complexity of information, characteristic, etc. It one could reduce the customer’s complaint through the...

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Bibliographic Details
Main Authors: YU-YING CHEN, 陳俞吟
Other Authors: 葉英傑
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/62796230335890055321