A systematic approach for service quality innovation by TRIZ with a case study on E-commerce
博士 === 國立交通大學 === 工業工程與管理系所 === 95 === In recent years, TRIZ methodology with its unique thinking has proved to be a well-structured and innovative way of problem-solving in technical and non-technical areas. Up to the present time, the practice of generating new products or services has mostly depe...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/70274392187266555591 |