Customer Service Quality and Financial Performance of Financial Institutions in Cambodia
碩士 === 國立成功大學 === 國際管理碩士在職專班 === 95 === The studies on service quality have gained considerable attention and become a critical research in different kind of organization. Recently, in banking industry, they found that service quality has become a critical competitive weapon for survival and success...
Main Authors: | Sou Pheng, 陳寶平 |
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Other Authors: | Hsin-Hong Kang |
Format: | Others |
Language: | en_US |
Published: |
2007
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Online Access: | http://ndltd.ncl.edu.tw/handle/25470658204746673114 |
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