Customer Service Quality and Financial Performance of Financial Institutions in Cambodia

碩士 === 國立成功大學 === 國際管理碩士在職專班 === 95 === The studies on service quality have gained considerable attention and become a critical research in different kind of organization. Recently, in banking industry, they found that service quality has become a critical competitive weapon for survival and success...

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Bibliographic Details
Main Authors: Sou Pheng, 陳寶平
Other Authors: Hsin-Hong Kang
Format: Others
Language:en_US
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/25470658204746673114