A case study of operations performance and strategy maps on retailing-An example for the DMAIC analysis of cosmetic Retailing

碩士 === 國立勤益科技大學 === 企業管理系 === 95 === Since 1992, an article by Robert Kaplan and David Norton entitled "The Balanced Scorecard - Measures that Drive Performance" in the Harvard Business Review caused a lot of attention for their method, and led to their business bestseller. The Balanced Sc...

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Bibliographic Details
Main Authors: Lin tse-hung, 林澤宏
Other Authors: Chang
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/58379339324873998203