The Service Quality of Auto Repair Industry：A Case Study of One Honda Cars in Hsin-Chu area
碩士 === 明新科技大學 === 企業管理研究所 === 95 === Abstract As the environment is changing and become competitive, the automobile industry in Taiwan has been changed into service-oriented service industry. The service scope of Taiwan’s automobile industry includes sales, repairing, maintenance, automobile guide,...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/09803136351895428339 |