A Research of the Key Factors Affecting Downstream Customers'' Satisfaction and Loyalty-A Case study of a Passive Component Distributor

碩士 === 銘傳大學 === 管理研究所碩士在職專班 === 95 === Since year 2000, excess supply cast a shadow over the global passive component industry. After 5 years struggling, the surplus is going toward convergent. Aiming at the turning point of the passive component industry, most manufacturers expect to be delivered f...

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Bibliographic Details
Main Authors: Su-Ching Tseng, 曾素琴
Other Authors: Yi-Cgubg Tsai
Format: Others
Language:zh-TW
Published: 2007
Online Access:http://ndltd.ncl.edu.tw/handle/9twq7n