An Empirical Study of Service Quality, Customer Satisfaction and Customer Loyalty Based on Online Auctions Sites
碩士 === 逢甲大學 === 應用數學所 === 95 === As internet grew up, the development of auction websites becomes integrity. The auction websites support a trading platform for consumers, and do not deal with the trading process. So the auction websites must increase their quality of service to attract consumers. A...
Main Authors: | Cing-hua Jhuang, 莊謦華 |
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Other Authors: | Ching-ching Yang |
Format: | Others |
Language: | zh-TW |
Published: |
2007
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Online Access: | http://ndltd.ncl.edu.tw/handle/44672431496808547432 |
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