A Study on Application of Kano Model to Research The Influence of Mobile Value Added Service on Customer Satisfaction

碩士 === 大葉大學 === 事業經營研究所碩士在職專班 === 95 === The mobile phone subscriber numbers of Taiwan achieved twenty-one million and three hundred thousand until Dec 2005 which including 2G, 3G and PHS, and the rate of the popularization reached 94.56% high. Although the number of mobile phone subscribers has inc...

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Bibliographic Details
Main Authors: WANG YU HSUAN, 王聿軒
Other Authors: WANG HSIO MIN
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/67703177522423836792