Improvement of Service Quality by QFD and GRA－A Case Study of Hair Salon Industry
碩士 === 大葉大學 === 工業工程與科技管理學系 === 95 === According to the economic drop and chain hair salon quality arise that makes traditional hair salon quality decline. The managers should readjust company's service quality let customers satisfy. In former days, superintendent usually holds the post by the...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/65437628685386241171 |