Modeling a Multiple Structure System of Evaluation on Service Quality Performance
碩士 === 中原大學 === 企業管理研究所 === 95 === In order to overcome the problem of service quality evaluation which oucers in multiple business units for complexity and large service enterprise and provide top level decision maker an evaluated method which covers global and local situations, this paper used Hie...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/67861850967711841630 |