The Relationship between Emotional Labor and Service Quality - The Example of Ground Staff of Airlines
碩士 === 中原大學 === 企業管理研究所 === 95 === Summary Due to the factors of increasing income, consuming ability and living standard, the interaction of global economic and opportunity of traveling oversea for both pleasure and business have been gradually climbing up, which also help the international airport...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/64172771372628969815 |