A Study of the Relation between Relationship Bond, Service Quality, Relationship Quality, Switching Cost and Consumer Loyalty – The Case for the Broadband Network Consumer within Taiwan North Area
碩士 === 真理大學 === 管理科學研究所 === 95 === In recent years, internet has been an essential element of people’s life. The interne brings much convenience for people. Since the government opened ISP up in 2001 July 1, internet service provider industries are more competitive. Thus, for the ISP the efficiency...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2007
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| Online Access: | http://ndltd.ncl.edu.tw/handle/63451373279969834907 |