AN EMPIRICAL EVALUATION OF ADMINISTRATIVE SERVICE QUALITY IN A HIGHER EDUCATION ENVIRONMENT
碩士 === 大同大學 === 事業經營學系(所) === 94 === This research discusses the appropriateness of applying SERVQUAL evaluation instrument in non-profit organizations (NPO). It aims to study the significant differences between students’ perception and students’ expectations of service quality provided by SAOTU. It...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/79326308966058432195 |