THE RELATIONSHIP BETWEEN CUSTOMER TRUST AND LOYALTY – AN EMPIRICAL STUDY OF DEPARTMENT STORE
碩士 === 大同大學 === 事業經營學系(所) === 94 === Services marketing became the major field of marketing development since 1980s. A popular topic on the organization and marketing was relationship marketing emerging. As markets become increasingly competitive, developing and nurturing long-term relationships is...
Main Authors: | Chia-Min Lin, 林佳旻 |
---|---|
Other Authors: | Pi-Chuan Sun |
Format: | Others |
Language: | en_US |
Published: |
2006
|
Online Access: | http://ndltd.ncl.edu.tw/handle/45995544897135582325 |
Similar Items
-
The Effects of Department Store Loyalty Programs onCustomer Satisfaction, Trust and Customer Loyalty-AStudy of Chia yi Department Store.
by: Kuo-Chang Wang, et al.
Published: (2010) -
The Relationships Among Store Image Of Regional-Based Department Store, Customer Loyalty And Customer Repurchase Intentions-An Empirical Study Of Pingtung Department Store
by: Lee,Yu-Fen, et al.
Published: (2015) -
A Study on Trust, Brand Image, Experiential Marketing and Customer Loyalty – An Empirical Investigation of the Department Stores Industry in Taiwan
by: Shiuan-Shiuan Liou, et al.
Published: (2011) -
On the Relationship Between Customer Satisfaction and Customer Loyalty for Franchised Convenience Stores
by: Yu-Hsing Lin, et al.
Published: (2002) -
THE EFFECTS OF INTRODUCING CUSTOMER RELATIONSHIP MANAGEMENT TO DEPARTMENT STORE ON CUSTOMER SATISFACTION AND LOYALTY
by: Hsiu-Chun Hsu, et al.
Published: (2007)