THE RELATIONSHIP BETWEEN CUSTOMER TRUST AND LOYALTY – AN EMPIRICAL STUDY OF DEPARTMENT STORE

碩士 === 大同大學 === 事業經營學系(所) === 94 === Services marketing became the major field of marketing development since 1980s. A popular topic on the organization and marketing was relationship marketing emerging. As markets become increasingly competitive, developing and nurturing long-term relationships is...

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Bibliographic Details
Main Authors: Chia-Min Lin, 林佳旻
Other Authors: Pi-Chuan Sun
Format: Others
Language:en_US
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/45995544897135582325