Effect of Product Involvement, Customer Satisfaction and Switching Costs on the Brand Switching Behavior

碩士 === 南台科技大學 === 國際企業系 === 94 === When facing intense competition in the same trade, besides, developing new customer groups, how to reduce the customers’ brand switching behaviors is also an important topic for companies. For a company, customers’ brand switching is a eternal challenge for the sus...

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Bibliographic Details
Main Authors: Tzong-Ru Li, 李宗儒
Other Authors: Mei-Chin Chu
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/63558530673391202581