A Study on the Relationships among Service-Worker Customer Orientation：Job Satisfaction、Commitment and Organizational Citizenship Behaviors－The Case of X Hotel
碩士 === 樹德科技大學 === 經營管理研究所 === 94 === Tourism industries rise and develop, the relationship between service-workers and customers is frequent. Service-quality is an important factor of tourism industries. The good quality of service provided by the service-workers can attract customers. The purpose o...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/31423510229788082704 |