The influence of service quality on surgical patients’ satisfaction and their intend to return: intervention of the education for preoperative anesthesia

碩士 === 國立中山大學 === 醫務管理研究所 === 94 === To supply the health care service has to possess plenty of professional medical knowledge. However, consumers cannot learn sufficient information from the health care market. As a result of unequal position in obtaining information, it is easy to create intense...

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Bibliographic Details
Main Authors: Yu-fang Chou, 周郁芳
Other Authors: Chin-ming Ho
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/13581413953452820071