The Study of Influence Customer Loyalty in Domestic Airlines

碩士 === 國立東華大學 === 企業管理學系 === 94 === Under several recent impacts (the 911 attack, SARS, the finish of the high speed rail way through islet), the local aviation business has been effected immensely. According to the experience of Japan and Europe, only 10%-20% of the passengers will choose airplane...

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Bibliographic Details
Main Authors: Chin-Yen Lin, 林金燕
Other Authors: Wen-Hai Chih
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/74726119063583729773