An Agent-Based Design for Real-Time Integration of Customer Relationship Management Development Process
博士 === 國立交通大學 === 資訊管理研究所 === 94 === This thesis focuses on how to leverage the existing information systems to meet the needs for customer relationship management. The author proposes a method for integrating the existing business processes, which are identified according to the needs to satisfy t...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2006
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Online Access: | http://ndltd.ncl.edu.tw/handle/87391271862539718306 |