An Agent-Based Design for Real-Time Integration of Customer Relationship Management Development Process

博士 === 國立交通大學 === 資訊管理研究所 === 94 === This thesis focuses on how to leverage the existing information systems to meet the needs for customer relationship management. The author proposes a method for integrating the existing business processes, which are identified according to the needs to satisfy t...

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Bibliographic Details
Main Authors: Yeh, Wen-Hung, 葉文宏
Other Authors: Hwang, Jing-Jang
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/87391271862539718306