The Study on the Relationship between Internal Service and Customer Satisfaction
碩士 === 國立交通大學 === 管理學院碩士在職專班資訊管理組 === 94 === As the consumptive pattern has been changing, enterprises pay more and more attention to customer satisfaction. Several past studies found that the effectiveness of strategy implementation in state-owned enterprises was not as good as that in their privat...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/37182882000604009629 |