The effects of customer satisfaction and switching cost on customer loyalty in mobile telecommunication market

碩士 === 國立交通大學 === 傳播研究所 === 94 === In 1990s, on account of the development of global liberation of telecommunication and wireless technology; cellular communication has become one of the most booming industries. Mobile telecommunication services in Taiwan have developed robustly since private operat...

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Bibliographic Details
Main Authors: Huiwen Hsiao, 蕭惠文
Other Authors: Eunice Wang
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/26270255820491133876