The Customers’ Satisfaction and Loyalty Research A Vehicle Renting Business as A Sample

碩士 === 國立成功大學 === 高階管理碩士在職專班 === 94 === This article is for the purpose of understanding and confirmation passenger service quality to customers’ satisfaction and loyalty influence relations in vehicle renting business. First, the research is according to the literatures from the idea overhead const...

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Bibliographic Details
Main Authors: Kuang-Hung Chang, 張光宏
Other Authors: Tan Bertram
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/68684312697785048168