A Study on the Correlation between Knowledge Management & Customer Relationship Management- The Case of Chunghwa Telecom Tainan Branch

碩士 === 國立成功大學 === 工學院工程管理專班 === 94 === Abstract The whole world is in a new era of knowledge-driven economy based on knowledge. However, knowledge and innovation will change the style of generating wealth in the future. A modern telecommunication industry must involve a large amount of knowledge. It...

Full description

Bibliographic Details
Main Authors: Hai-Yuan Wu, 吳海源
Other Authors: Tse-Sheng Chen
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/54077496329878434291