A Study on the Correlation between Knowledge Management & Customer Relationship Management- The Case of Chunghwa Telecom Tainan Branch
碩士 === 國立成功大學 === 工學院工程管理專班 === 94 === Abstract The whole world is in a new era of knowledge-driven economy based on knowledge. However, knowledge and innovation will change the style of generating wealth in the future. A modern telecommunication industry must involve a large amount of knowledge. It...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2006
|
Online Access: | http://ndltd.ncl.edu.tw/handle/54077496329878434291 |