Using the Analytic Hierarchy Process and the Fuzzy Theory to the Service Quality for Mobile Phone

碩士 === 國立勤益技術學院 === 生產系統工程與管理研究所 === 94 === At the mercy of development of communication, mobile phone has become more and more popular. The more using of mobile phone, the more rate of breakdown, and this makes people to send it for repairing more frequently. The function of a seat-of-the-ant mobil...

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Bibliographic Details
Main Authors: I-chun chen, 陳怡蒓
Other Authors: Chia-Pao Chang
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/17777620474564471343