Relationship of Service Quality and Customer Loyalty — A Case on Eastern TV Shopping

碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 94 === In the TV shopping market, Eastern shopping entered the market first by Live broadcasting and had most members. Due to the change of consumers purchasing style and this channel’s turnover is on the rise, it attracted Fubon Group and Chinatrust Group to join i...

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Bibliographic Details
Main Authors: Kao cheng-wan, 高鉦宛
Other Authors: Chen Rong-Fang
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/96131889517412376446