The Study of Consumers’ Intention of Using Web-Based Self-Service in Physical Industry
碩士 === 輔仁大學 === 資訊管理學系 === 94 === The improvement of technology has strong impacts and challenges on companies because service is not only delivered by employees, but also by self-service technologies, such as interactive voice response systems, interactive KIOSK and Internet. Physical industry faci...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/51754734425143559769 |