Influence of External Service Quality and Customer Satisfaction upon Internal ServiceQualityand Employee Satisfaction—Illustrated in Cross-Strait Beauty Salon Service
碩士 === 大葉大學 === 國際企業管理學系碩士在職專班 === 94 === In this paper, the influence of the Internal Service Quality on Employee Satisfaction and External Service Quality on Customer Satisfaction in cross strait Beauty Salon Service is analyzed. The scope is from diversity and relationship in all aspects and to d...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/30084615547761303060 |