The Establishment of Taiwan Customer Satisfaction Index Model
碩士 === 中華大學 === 科技管理研究所 === 94 === The Swedish Customer Satisfaction Barometer was the first national customer satisfaction index for domestically purchased and consumed products and services in 1898. In the last decade, numerous countries have developed their own CSI system in succession, in order...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | en_US |
Published: |
2006
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Online Access: | http://ndltd.ncl.edu.tw/handle/08361397501814959213 |