Empirical Studies in Integrating Kano Two-dimension Quality Model and Importance-Performance Analysis
博士 === 中華大學 === 科技管理學系(所) === 94 === This dissertation utilizes the Kano Two-dimension Quality Model and the Importance-Performance Analysis to investigate the following studies: (1) Travel Motivation and Tourists Satisfaction on National Parks in Taiwan, (2) Evaluations on the Service Quality of...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2006
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Online Access: | http://ndltd.ncl.edu.tw/handle/14854535817458016467 |