Empirical Studies in Integrating Kano Two-dimension Quality Model and Importance-Performance Analysis

博士 === 中華大學 === 科技管理學系(所) === 94 ===   This dissertation utilizes the Kano Two-dimension Quality Model and the Importance-Performance Analysis to investigate the following studies: (1) Travel Motivation and Tourists Satisfaction on National Parks in Taiwan, (2) Evaluations on the Service Quality of...

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Bibliographic Details
Main Authors: Tung-Liang Chen, 陳棟樑
Other Authors: Yao-Hsien Lee
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/14854535817458016467