Who is the Mr. Right for Customers? The Effects of Personality, Similarity, and Demographics on Service Quality.

碩士 === 長庚大學 === 企業管理研究所 === 94 === Business transactions involve at least two firms and usually a larger transaction amount than transactions between business and end-consumers. With large transaction amounts, business transactions have strategic and competitive meanings. For instance, ensuring tran...

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Bibliographic Details
Main Authors: Kuei-Wen Huang, 黃葵雯
Other Authors: Ching-I Teng
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/71522528203462946128