The Impact of Social Capital within Service Teams on the Service Quality
碩士 === 元智大學 === 資訊社會學研究所 === 93 === This paper discuss the impact of social capital on the performance of a service team, especially its service quality, and try to explain how the intellectual capital within a team exploited to create value by introducing the social capital perspective. In this pap...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/27922365241600960395 |