A Study on Commercial Hotel service Quality ─A Case Study in F Hotel

碩士 === 南台科技大學 === 高階主管企管碩士班 === 93 === With economic growth and change of the market competitive environment, pursuing the high-quality service has already been the most important consumerism trend at present. As to hotel industry, service quality management will be one of the important competitive...

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Bibliographic Details
Main Authors: Huang Chien-Feng, 黃建豐
Other Authors: Lai Min-tsai
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/08145011101677882153