The relation with Locus of control, Service Climate On Service-Oriented Citizenship Behavior:A study with Flight Attendants

碩士 === 世新大學 === 觀光學研究所(含碩專班) === 93 === It is clear that the service climate has significant predictive effect on service-oriented citizenship behavior in service industry. Does this theory apply to flight attendant’s special working environment and their job content. This research focuses on organi...

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Bibliographic Details
Main Authors: Mei-Lin Chen, 陳美伶
Other Authors: none
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/38637424192474154781