How sequencing of arrival and service affects consumers' recognition of fairness and their affective responses

碩士 === 世新大學 === 觀光學研究所(含碩專班) === 93 === Abstract Most of the restaurants normally take care of their customers either by the basis of “First come first served¨ (or serve the simple meal prior than the complicated ones, and also any other service rules would be applied on various occasions).. Neverth...

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Bibliographic Details
Main Authors: Ching-rong Lin, 林靜蓉
Other Authors: Chien- chung Chen
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/96653029550220111331