The Research of Job Service-Oriented Organizational Citizenship Behaviors、Relationship Quality and Customer Voluntary Performance
碩士 === 中國文化大學 === 國際企業管理研究所 === 93 === In the pass time, service-oriented organizational citizenship behaviors(SO-OCBs) was mostly focused on organizational behavior and service quality in ignorance of discussion that whether its will strike customer’s behavior. For expanding the epistemic sphere on...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/d7j6g3 |