Citizen Brand, Overall Customer Satisfaction, Trust, and Loyalty: The Case of 7-11 in Southern Taiwan Region

碩士 === 國立屏東科技大學 === 企業管理系碩士班 === 93 === Due to the fact that enterprise citizen and emotional branding has been the focus among reearchers and practitioners in the past years, concsequently the concept of ‘citizen brand’ is raised. Nevertheless, there is still limited empirical result on how it affe...

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Bibliographic Details
Main Authors: Ching-Chi Cheng, 鄭靖錡
Other Authors: Fong-Yi Lai
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/21276334865174189501