Research of Service Quality, Customer Satisfaction, and Customer Loyalty in Taipei Sports Center
碩士 === 國立屏東師範學院 === 體育學系碩士班 === 93 === The purpose of this research was to investigate customer’s satisfaction and expectations toward service quality in sports center as well as understanding the relations among service quality, customer satisfaction and customer loyalty. 450 customers from Zhongsh...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/48564537271287424639 |