The effect of medical service quality on the willingness of patient's revisit to the hospital as moderated by the degree of illness as well as the hospital selecting experience
碩士 === 國立東華大學 === 企業管理學系 === 93 === Abstract Many studies have proven that the consumer tends to evaluate and compare the value, which includes the benefit and the cost when he purchases a product or service. Through the rational process, he makes the decision and chooses the product or service whic...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/69425913609704224531 |