Effects of Individualism/Collectivism, Employment Relations, Role Conflict on Organizational Commitment and Organizational Citizenship Behavior

• Main Authors: Yu-Hsing Wei, 魏裕興
• Other Authors: Chun-Hsi Chen
• Format: Others
• Language: zh-TW
• Published: 2005
• Online Access: http://ndltd.ncl.edu.tw/handle/85560804087925806682

碩士 === 國立中央大學 === 企業管理學系碩士在職專班 === 93 === This study is to investigate the effects of individualism/collectivism, employment relations and role conflict on members’ organizational commitment and organizational citizenship behavior with the subject of Taiwan High Speed Rail Corporation, the largest Build-Operate-Transfer (BOT) project in the world. The study confirms that collectivism is positively related to members’ organizational commitment. Standard-employment workers are found to display higher level of organizational commitment than contigent workers. Role conflict experienced by workers is also found to be negatively related to their organizational commitment. Moreover, the mediating effect of organizational commitment on role conflict and organizational citizenship behavior is supported in this study. Collectivism is found to directly affect members’ organizational citizenship behavior without the mediation of organizational commitment. On the other hand, employment relations are found to have no effect on members’ organizational citizenship behavior. Suggestions and recommendations for future research are discussed.