The Improvement of Service Quality -- A Case Study of Taiwan Notebook Manufacturer
碩士 === 國立交通大學 === 管理學院碩士在職專班運輸物流組 === 93 === Followed by trend of product commoditization comes the flatten GP and raises the visibility of customer service. The Intent of research is to introduce a methodology for improving the service quality in B to B business through a case study of Taiwan based...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | en_US |
Online Access: | http://ndltd.ncl.edu.tw/handle/73456415388759624531 |