The Implementation Motivation, Barriers, Factors, and Effects of Customer Complaint Management Impact on Industrial Marke
碩士 === 國立成功大學 === 高階管理碩士在職專班 === 93 === Taiwan companies has created an advantage in mass production and cost reduction, but it is losing to product and service homogeneous due to severely competition and in a speedy information environment. Customer complaint management, a human and strategy rela...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/27684522595054557656 |