Using Quality Function Deployment to Enhance Service Quality of the Health IC Card

碩士 === 國立成功大學 === 工業與資訊管理學系專班 === 93 === Abstract   With the new age of medical information and more convenient medical service, insured people are required to use health insurance IC cards, which are 32-K IC-chipped cards, from January 1, 2004. However, the main issue, which both the government and...

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Bibliographic Details
Main Authors: Hsiang-Sheng Shih, 時翔昇
Other Authors: Chin-Ho Lin
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/49539995708550195618