Using Quality Function Deployment to Enhance Service Quality of the Health IC Card
碩士 === 國立成功大學 === 工業與資訊管理學系專班 === 93 === Abstract With the new age of medical information and more convenient medical service, insured people are required to use health insurance IC cards, which are 32-K IC-chipped cards, from January 1, 2004. However, the main issue, which both the government and...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2005
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Online Access: | http://ndltd.ncl.edu.tw/handle/49539995708550195618 |