The Comparison of Multiple Fuzzy Evaluations for Service Quality
碩士 === 龍華科技大學 === 商學與管理研究所碩士班 === 93 === In many literatures, service quality are usually evaluated by statistical method and also focused on one specific industry. The statistical method can estimate the mean of customers’ satisfactory level of each evaluation factor and it can also show the priori...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/48829057060772455578 |