The relationship among store image,loyalty,satisfactionand personalized service.

碩士 === 崑山科技大學 === 企業管理研究所 === 93 === Store image is a foundation that customer decide to go to the department store. The satisfaction is the reason that people want to go there again. The benefit of corporation comes from loyalty. Customers have different demand. The corporation needs to offer servi...

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Bibliographic Details
Main Authors: wen-chia Wu, 吳巧雯
Other Authors: Chun -chon Wu
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/65932124280149147571