Survey of Vocal Problems and Evaluated Effects of Vocal Training Among Customer Service Receptionists in Call Center.

碩士 === 高雄醫學大學 === 職業安全衛生研究所碩士班 === 93 === Overuse or abuse of the voice at work can lead to vocal symptoms of soreness, hoarseness, and fatigue. The worst even result in serious vocal diseases such as vocal nodules. Among all the occupations, singers, counselors, teachers, lawyers, and telemarketers...

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Bibliographic Details
Main Authors: Li-Yen Lu, 盧麗燕
Other Authors: Chi-Kung Ho
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/08153684939282661839