The study of the relationship among insurance salesperson’s emotional labor, psychological contract and employee turnover
碩士 === 國立中正大學 === 勞工研究所 === 93 === At the world business competition period, organization hope their staffs show their positive emotion to customer satisfaction as the company core ability to face the challenges. The marketing strategies of the insurance industry are different from those of othe...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/15120249819860153378 |