The Influence of the Internal Service Quality on Staff satisfaction, Organization Commitment and Customer Orientation-A Study of A Bank

碩士 === 國立臺北科技大學 === 商業自動化與管理研究所 === 92 === In the future, the market will be more competitive during to uncertain and unstable environment. Customers behavior will change on any time, any place, it is no rules but only depend on customers’ emotion. To create an unbeaten position, enterprise have to...

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Bibliographic Details
Main Authors: Meng-shia Tsai, 蔡孟霞
Other Authors: Sen-Kuei Liao
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/06699954215092728865